frequently asked questions

PAYMENT

We accept Visa, Mastercard and American Express.

You can also pay via Apple Pay, Google Pay and Shop Pay.

If you have any issues with your payment please contact us.

SHIPPING AND DELIVERY

All orders are shipped out via local courier or Canada Post.

A tracking number will be provided once your order leaves our premises.

If you don't receive your order within 2 or 3 weeks from the moment it has been dispatched, please contact us.

RETURNS

No Refunds.  EXCHANGE ONLY within 7 days of receipt of goods.  

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
No refunds.